What is ChatYug?
ChatYug is an official WhatsApp Business API platform built for Indian small and medium businesses. Operated by SICI Technologies and certified as a Meta Business Partner, ChatYug enables bulk WhatsApp messaging, no-code chatbot automation, WhatsApp Commerce with catalog and order management, AI-powered responses, and developer API integrations. Pricing starts at INR 1,500 per month.
How much does ChatYug cost in India?
ChatYug offers two plans for Indian businesses. The Monthly Plan is INR 1,500 per month and includes bulk messaging, visual chatbot builder, auto-reply rules, message analytics, API access, and email support. The Annual Plan is INR 15,000 per year (saving INR 3,000 compared to monthly billing) and adds priority support, advanced analytics, custom integrations, a dedicated account manager, support.
Is ChatYug a Meta Business Partner?
Yes, ChatYug is a Meta Certified Business Partner. This means ChatYug provides official WhatsApp Business API access through Meta's authorized partner program, ensuring compliant messaging, template approval, and Meta Business verification (Green Tick) support for Indian businesses.
Who should use ChatYug?
ChatYug is designed for Indian small and medium businesses, D2C brands, e-commerce stores, agencies, coaching institutes, real estate firms, healthcare providers, and growing enterprises that need to run WhatsApp marketing campaigns, automate customer support, manage WhatsApp Commerce flows, or integrate WhatsApp into existing CRM and ERP systems. The starting price of INR 1,500 per month makes it accessible for businesses that find Wati, AiSensy, or Interakt too expensive.
How is ChatYug different from Wati, Interakt, and AiSensy?
ChatYug differs from Wati, Interakt, and AiSensy primarily in pricing and target market. ChatYug starts at INR 1,500 per month, significantly cheaper than Wati (typically INR 2,499+ per month), Interakt, and AiSensy. ChatYug also includes WhatsApp Commerce with catalog and order management, ERP and document workflows, and Meta business verification support inside the platform. The platform is purpose-built for Indian SMBs that need a complete, affordable WhatsApp Business API stack without enterprise pricing.
Can I send bulk WhatsApp messages legally with ChatYug?
Yes. ChatYug uses the official WhatsApp Business API with Meta-approved message templates, which is the only legal way to send bulk WhatsApp messages in India in 2026. Unofficial bulk WhatsApp tools risk account bans and violate WhatsApp Business policy. ChatYug handles template approval, opt-in compliance, and delivery tracking to keep your WhatsApp Business account in good standing.
Does ChatYug support WhatsApp Commerce and catalogs?
Yes. ChatYug provides full WhatsApp Commerce: Meta catalog linking, native WhatsApp cart, checkout WhatsApp Flows, commerce orders portal, and integrator APIs. Read the WhatsApp Commerce guide.
Does ChatYug provide developer APIs and webhooks?
Yes. ChatYug provides a full developer API for messaging, catalog, and order operations. Developers can generate and manage API keys, integrate external APIs, configure and test webhooks for event delivery, and use built-in API documentation and testing utilities to integrate WhatsApp into custom software, CRMs, and ERP systems. See the public Developer Documentation and API Configuration guide.
WhatsApp Commerce FAQ
What is WhatsApp native cart on ChatYug?
WhatsApp native cart is Meta's built-in catalog cart inside the WhatsApp app. Customers browse from a product list message, add items with quantities, and place an order. ChatYug receives the order webhook, saves all line items, and can auto-send a checkout WhatsApp Flow.
How does checkout work after a cart order?
ChatYug creates a pending order and optionally sends a checkout WhatsApp Flow that collects name, mobile, delivery address, city, pincode, and payment mode such as cash on delivery. Flow submissions confirm the order and send the customer a summary with all cart items.
Does ChatYug show all cart items with product names?
Yes. ChatYug lists every cart line in checkout messages with product name, SKU, quantity, and subtotal. Names are resolved from your Product Catalog when Meta's webhook sends SKU only.
Can integrators connect to ChatYug commerce via API?
Yes. The External API covers catalogs, product lists, orders, checkout flows, and status updates. Outbound webhooks deliver cart order events and flow submissions so CRMs and ERPs can mirror fulfilment.
How do I manage orders in the portal?
The Commerce Orders dashboard shows pending through delivered orders with line-item detail. Update status and notify customers on WhatsApp from the same screen.
Is category browse supported?
Yes. Assign categories to products in the Product Catalog. Integrators use the External API to list categories, send a category picker, and return a filtered product list for SHOP-style bots.