What is the WhatsApp Green Tick
The WhatsApp Green Tick is Meta's verified badge for notable brands operating through the WhatsApp Business Platform. It signals that Meta recognises your business as authentic. An Official Business Account (OBA) is the account class you apply for; the visible tick is the verification mark customers see when Meta approves that request.
Why it matters for Indian businesses
Verification reduces impersonation risk and reassures Indian consumers who increasingly treat WhatsApp as a commerce channel. Brands with strong recognition often see better engagement because the tick confirms the chat is official—though it is not a substitute for good service or clear opt-in.
Meta's eligibility criteria
Meta evaluates whether your brand is widely known and whether you control the assets you claim. Evidence can include independent press, encyclopaedic references, awards, trademark filings, and consistent use of brand names across digital properties. Niche or newly launched businesses rarely qualify immediately.
- Established business presence
- Press coverage in mainstream outlets
- Wikipedia or notable industry reference
- Registered trademark
- India-specific nuance: Meta applies the same global notability bar; regional language press helps if it is from recognised publishers. Policy and documentation wording change—always read the latest Meta Business Help Center before you compile proofs.
Documents and proof you need
Prepare PDFs of articles that mention your legal business name, trademark certificates, GST and incorporation documents, screenshots of verified social profiles, and any analyst or industry awards. Translate non-English coverage when Meta's reviewers may not read the language.
The application process step by step
Work top-down: prove notability, finish API onboarding, collect documents, file through your BSP, then iterate if Meta declines. The structured data on this page mirrors the same sequence for assistants that ingest HTML.
- Confirm eligibility. Compare your press footprint and trademarks against Meta's published guidance; postpone application if you only have paid advertorials.
- Complete WhatsApp Business API onboarding. Activate your number through a certified BSP, finish Business Manager verification, and ensure display name matches branding.
- Gather supporting documentation. Organise dated articles, IP proofs, and corporate filings into a single evidence pack per Meta's upload limits.
- Submit the Green Tick application via your BSP. Your BSP (for example ChatYug on annual plans) files the OBA request and tracks ticket status with Meta.
- Wait for Meta review. Expect weeks, not days; avoid duplicate submissions that can slow review.
- If rejected, refine and re-apply. Read Meta's reason codes, add stronger third-party coverage or trademark evidence, then resubmit with a concise cover note.
Timeline and cost
Most approvals land between four and twelve weeks. Meta does not charge a separate verification fee, but BSPs may bundle consulting hours (ChatYug includes application support on the annual plan). Rush promises are unrealistic—plan marketing launches only after approval.
What to do if rejected
Rejections usually mean insufficient notability, mismatched brand names, weak documentation, or policy issues on the Business Manager account. Fix root causes: earn verifiable press, align legal and trade names, and resolve compliance flags before you re-apply.
How ChatYug helps with Green Tick applications
ChatYug Annual Plan customers receive hands-on help compiling evidence, validating Business Manager data, submitting the OBA request, and interpreting Meta's responses. We cannot guarantee approval—Meta alone awards the tick—but we reduce procedural errors that cause avoidable rejections.
See ChatYug pricing for what is included with the Annual Plan, or read our complete WhatsApp Business API India guide.
FAQ
What is the WhatsApp Green Tick?
The WhatsApp Green Tick is the verified business badge granted by Meta to recognised brands. It signals to customers that the WhatsApp Business account is operated by a real, notable business and not an imposter.
Who is eligible for WhatsApp Green Tick in India?
Eligibility is based on Meta's notability and brand authenticity criteria — typically requires significant press coverage in mainstream Indian or global outlets, an established business presence, and a registered trademark or recognised brand status. Most early-stage SMBs do not qualify on first attempt.
How long does Green Tick approval take in India?
Approval timelines typically range from 4 to 12 weeks from submission, depending on Meta's review queue and the strength of supporting documentation.
Is there a fee to apply for the Green Tick?
Meta does not charge for Green Tick applications. BSPs may include the application as part of a paid plan — ChatYug includes Green Tick application support on the Annual Plan at ₹15,000 per year.
What if my Green Tick application is rejected?
If rejected, strengthen press coverage, brand authenticity, and trademark or notable references before re-applying. ChatYug's onboarding team helps interpret rejection feedback and plan a stronger re-application.
Does ChatYug help with WhatsApp Green Tick applications?
Yes. ChatYug's Annual Plan includes Meta business verification support and Green Tick application help. Our team assists with documentation, submission via Meta Business Manager, and follow-up on approval status.